777ny Privacy Policy — How We Protect Your Data

1. Introduction

777ny ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes the types of information we collect, the purposes for which we use it, how we store and protect it, and the rights you have as a data subject.

This policy applies to all users of the 777ny website and mobile app, regardless of where in the Philippines you are accessing the platform from — whether that's Manila, Quezon City, Cebu, Davao, or anywhere else in the country. By creating an account or using the platform, you confirm that you have read and understood this policy.

2. Information We Collect

We collect personal information in two main ways: information you provide directly to us, and information we collect automatically when you use the platform.

Information You Provide

• Registration details: Your full legal name, date of birth, email address, and Philippine mobile number.
• Identity verification (KYC): Government-issued photo ID and proof of address, where required to verify your identity before processing a withdrawal or fulfilling a compliance requirement.
• Payment information: Details related to your Philippine bank account or registered e-wallet (such as GCash or Maya) used for deposits and withdrawals. Full payment credentials are handled by our payment processing partners and are not stored directly by 777ny.
• Support communications: Messages, emails, or live chat conversations you have with our customer support team.

Information Collected Automatically

• Device and access data: IP address, browser type, operating system, device identifiers, and the pages or features you access on the platform.
• Session and activity data: Login timestamps, session duration, games played, wagers placed, and betting history associated with your account.
• Cookie data: Information collected through cookies and similar tracking technologies, as described in Section 7 of this policy.

3. How We Use Your Data

777ny uses the personal information we collect for the following purposes:

• Account management: Creating and maintaining your player account, processing your registration, and managing account changes.
• Identity and age verification: Confirming that you are 21 years of age or older and that your account details are accurate, as required under our responsible gaming commitments.
• Payment processing: Facilitating deposits and withdrawals in PHP through your selected payment method.
• Platform security: Detecting and preventing fraud, money laundering, account abuse, and other activities that breach our Terms and Conditions.
• Customer support: Responding to your enquiries, resolving complaints, and providing assistance with your account.
• Responsible gaming: Monitoring account activity to identify signs of problem gambling and to support the use of self-exclusion or limit tools where appropriate.
• Service improvement: Analysing platform usage patterns to identify areas for improvement and to develop new features.
• Legal compliance: Meeting any obligations required by applicable laws or regulatory frameworks, including record-keeping and reporting requirements.
• Communications: Sending you account notifications, security alerts, and — where you have opted in — information about platform updates or available promotions.

4. Sharing Your Data

777ny does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist in operating the platform — including payment processors, identity verification services, cloud hosting providers, and customer support tools. These providers are given access only to the data needed to perform their specific function and are required to handle it in accordance with applicable privacy standards.

Legal and Compliance Requirements

We may disclose personal data to relevant authorities, regulators, or law enforcement agencies where required by applicable law, court order, or where we believe disclosure is necessary to protect the rights, safety, or security of 777ny, its players, or the public.

Business Transfers

In the event of a merger, acquisition, or restructuring of 777ny, player data may be transferred as part of that process. If this occurs, we will notify affected players via the email address registered to their account.

5. Data Retention

777ny retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, compliance, and dispute resolution requirements. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account registration data is retained for the duration of your account and for a defined period following closure.
• Transaction records (deposits, withdrawals, betting history) are retained as required for financial record-keeping and legal compliance.
• KYC and identity verification documents are retained for the period required under applicable regulations.
• Support communications are retained for a reasonable period to assist in resolving follow-up enquiries or disputes.

When data is no longer required, it is securely deleted or anonymised. You may request early deletion of certain data by contacting our support team, subject to any legal or regulatory obligations that require us to retain it.

6. Security Measures

Protecting your personal data is a priority at 777ny. We apply a combination of technical and organisational measures to safeguard your information against unauthorised access, loss, or misuse.

• SSL encryption: All data transmitted between your device and the 777ny platform is encrypted using SSL/TLS protocols.
• OTP verification: Access changes and login from new devices require OTP confirmation via your registered Philippine mobile number.
• Access controls: Internal access to player data is restricted to staff with a legitimate need and is subject to role-based access controls.
• Fraud monitoring: Automated and manual monitoring systems are in place to detect suspicious account activity and respond promptly.
• Secure data storage: Player data is stored on servers with industry-standard physical and logical security controls.

While we take reasonable steps to protect your data, no system is completely immune to security risks. You also play an important role in keeping your account secure — use a strong, unique password, never share your credentials, and contact support immediately if you suspect any unauthorised access to your account.

7. Cookies and Tracking Technologies

777ny uses cookies and similar technologies to provide a functional and consistent experience on the platform. Cookies are small text files placed on your device when you visit the site.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — these include session management and security cookies that keep you logged in and protect against unauthorised access.
• Analytics cookies: Help us understand how players navigate and use the platform so we can improve the experience. Data collected is aggregated and does not identify you personally.
• Preference cookies: Remember your settings and preferences so you don't have to set them again each time you visit.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent parts of the platform from working correctly. 777ny does not use third-party advertising or behavioural tracking cookies.

8. Your Rights

As a player whose personal data is held by 777ny, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to any legal or regulatory obligations that require us to retain specific records.
• Right to restriction: You can request that we limit how we use your data while a query or complaint is being resolved.
• Right to object: You have the right to object to the use of your data for direct marketing purposes at any time.
• Right to data portability: Where applicable, you may request your personal data in a commonly used, machine-readable format.

To exercise any of these rights, contact the 777ny support team. We will respond to verified requests promptly and within a reasonable timeframe. We may need to confirm your identity before processing certain requests.

9. Minors

777ny is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data on the platform, we will close the account and delete the associated data promptly.

If you believe that a minor has accessed or registered on 777ny, please contact our support team immediately so we can take appropriate action.

10. Changes to This Policy

777ny may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will notify registered players via the email address on their account and post the updated policy on this page with a revised effective date.

We encourage you to review this page periodically. Your continued use of the 777ny platform after a policy update has been communicated constitutes your acceptance of the revised terms.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact the 777ny support team. Our team is available 24 hours a day, seven days a week.

You can reach us via the live chat feature inside your account, or by emailing [email protected] (displayed as plain text — not a clickable link). We aim to acknowledge all privacy-related enquiries promptly and resolve them fairly.

For answers to common account and platform questions, you can also visit the FAQ page. To learn more about our approach to player wellbeing, visit the Responsible Gaming page.